Uninstalling PasswordFree

 

This guide describes how to uninstall the PasswordFree app from your BigCommerce webstore in case you don't intend to use this app anymore. As a result, your customers will not be able to utilize PasswordFree registration and authentication on your BigCommerce webstore.

The PasswordFree app can be uninstalled from the BigCommerce control panel of your webstore.

Procedure

1. In your BigCommerce webstore control panel, navigate to Apps>My Apps. Select PasswordFree and click Uninstall.

2. The PasswordFree app is removed from the My Apps section of your BigCommerce webstore control panel.

Now, the customers of your BigCommerce webstore cannot use passwordless registration and authentication via PasswordFree on your BigCommerce store website.

 

: if the customer wants to log in to your BigCommerce webstore after the PasswordFree app is removed, they will only have the option to log in with their email address and password. So, the customer will need to recover their password using the Forgot your password? button.

3. However,  in some cases after the PasswordFree app uninstalling the Sign in PasswordFree and Sign up PasswordFree buttons still remain on the authentication and registration page respectively because of the time lag. Then, if the BigCommerce webstore customer wants to sign in or register with PasswordFree and clicks the respective buttons, the following notification is displayed:

Results of uninstalling

After you have uninstalled the PasswordFree app from your BigCommerce webstore or removed your webstore from BigCommerce, the following actions occur:

1. The account related to your BigCommerce webstore is removed from the list of accounts in the users' PasswordFree app in the browser, on their desktop or mobile  devices.

2. When you remove your webstore from BigCommerce, the account related to this BigCommerce webstore is also deleted  with no access to the control panel of the respective BigCommerce  webstore.

 

: To remove the BigCommerce webstore means to terminate the BigCommerce account. For more details, see Cancelling your account.

Uninstalling the customized buttons

When you place the Sign in PasswordFree and Sign up PasswordFree buttons in the selected pages of your BigCommerce webstore as per procedure  described in the Customized location of buttons section, they remain in these pages after the PasswordFree app is uninstalled from your store website. To remove the buttons from your webstore, follow the procedure below.

 

: The  removal of buttons is available in Page Builder or any other tool you are using to design the pages of your website. For more details on Page Builder, go to Page Builder.
Procedure

1. In your BigCommerce webstore, navigate to the page where the Sign in PasswordFree and Sign up PasswordFree buttons are located.

2. Click Design this page in Page Builder in the top right corner of the page or open the corresponding code for editing.

3. The selected page opens in design mode.

4. Hover over the button you want to remove.

5. Click to remove the HTML code used to create the button.

6. To update the page, click Save > Publish.

7. In the following dialogue box, click Publish.

8. Click the BigCommerce icon to return to the control panel.

Now, the Sign in PasswordFree and Sign up PasswordFree buttons are removed from your BigCommerce webstore.

 

 

 

 

 

Suggest edits