User registration

This guide describes how you can register your account with the help of PasswordFree on the  BigCommerce webstore both from your PC and mobile device.

Register your account on your PC

Register from the webstore homepage

Procedure

1. On the BigCommerce store website, click the Register button.

2. On the registration page, perform one of the following actions:

  • To learn what PasswordFree registration means, click Learn more.

        1) The following slides describe the advantages of the PasswordFree registration.

               

                 

2) Click Next to proceed to the following slide, or Previous to return back.

3) On the final slide, click Let's start to proceed to the Sign up page (step 3 below) or Got it to return to the registration page.

  • To register your account, click Sign up PasswordFree.

3. On the Sign up page, enter your valid email address and click Continue. Then, follow one of the procedures below. 

Procedure 1: you have already created your account in BigCommerce webstore with the same email address

1) The following notification is displayed:

2) Click Continue to sign in to your BigCommerce account. On the BigCommerce webstore Sign in page, check the email address and enter your password. Then, click Sign in.

3) You are redirected to the BigCommerce store  account page and you are signed in to your BigCommerce account. At the same time, you are offered to create your PasswordFree account on this BigCommerce webstore with the same email address. The following pop-up notification is displayed.

 

 

: For security reasons, do not create your AppLess PasswordFree account on publicly available devices, as your account can be accessed without a password by anyone  who has entered the same BigCommerce webstore.

 

: The same notification is displayed when you register your BigCommerce account with the BigCommerce webstore registration form. Thus, you can create your PasswordFree account immediately after your BigCommerce account is created.

4) If you click  Yes, your AppLess PasswordFree account is created and the following notification is displayed. For more details, see AppLess registration. If you click No, you return to the Orders page where you are signed in to your BigCommerce account.

Procedure 2: you have no BigCommerce account created with this email address on this webstore

1) Select how you want to register your account - with the PasswordFree application or without PasswordFree application. To continue registration process without application, click Sign in using this browser every time. For more details, see AppLess registration.

 

: For security reasons, do not create your AppLess PasswordFree account on publicly available devices, as your account can be accessed without a password by anyone  who has entered the same BigCommerce webstore.

2) To continue with the PasswordFree app, click Sign in from anywhere. The QR-code page is displayed.

3) Depending on the way you want to register your account (on your mobile device or on your desktop PC), select one of the following Options.

Option 1: Register account with your mobile device.

i. Select Register on another device and perform the following steps on your mobile device:

  • Open your PasswordFree app and navigate to Accounts. 
  • On the Accounts screen, perform one of the following:

- Tap + and get to the Registration screen. On the Registration screen, tap Get started and scan the QR code.

                   

- Tap the scan icon  and scan the QR code with your device scanner.

ii. After scanning the QR code, the 8-digit code is displayed in your mobile app.

iii. Enter the 8-digits code into the respective field on the following screen and click Finish registration.

 

iv. If the code you have entered is correct, you are successfully registered. Otherwise, the following error message is displayed.

v. Then, your registration session on your mobile device is terminated and you are redirected to the Accounts page.

vi.  To complete the registration procedure, click Start registration again and repeat the registration procedure.

vii.  After your successful registration, you are redirected to the BigCommerce store account page with your new account created.

 

At the same time, your new account is displayed in the list of accounts in your PasswordFree mobile app.

Option 2:  Register account on the same  desktop computer

i.  On the QR-code page, click Register on this device.

 

ii. On the PasswordFree installation page, click the Install button.

iii. Depending on what PC (with Windows OS or macOS) you are using, perform one of the following Procedures.

Procedure 1: Download and install the PasswordFree app on your Windows OS computer

1)  Download and run the setup.msi file. Note that such actions may require additional software on your computer, so, make sure that .Net Runtime is installed on your desktop computer.

2) Follow the instructions in the PasswordFree Setup Wizard. To start the installation, click Next.

3) Choose the folder where the PasswordFree app will be installed and click Next.

4) Click Install.

5) To complete the PasswordFree installation, click Finish.

Procedure 2: Download and install the PasswordFree app on your macOS computer

1) After you click Install, you are redirected to the App Store.

 

2) On the PasswordFree page, click the downloading icon, then click Open.

3) The PasswordFree app opens on your macOS computer. For the proper working of the application, perform the following steps if required.

  • To allow the PasswordFree app using your location,click OK in the following notification window.

  •  To be able to receive push notifications, the PasswordFree notifications are to be allowed. To allow the PasswordFree notifications, open System Preferences and navigate to Notifications and Focus.

  •  Select NoPass from the list of applications and switch on the toggle Allow Notifications.

iv.  After the PasswordFree app is successfully installed, register your account by clicking Create account.

                                                                                Windows PC

                                                                  macOS PC

v.  After your account is created, the following notification is displayed.

 

vi. After your successful registration, you are redirected to the BigCommerce store  account page with your new account created.

At the same time, your new account is displayed in the list of accounts in your PasswordFree desktop app.

Register from the webstore checkout page

You can register your account with PasswordFree not only from the webstore homepage, but also from the webstore checkout page after you add your purchases to your cart.

Procedure 1: you have no BigCommerce account created with this email address on this webstore

1. Select the goods from the webstore catalog and add them to your cart.

2. Click Check out now.

3. In the checkout form, click Sign in now.

4. On the Sign in page, click Create an account.

5. On the account registration page, perform one of the following steps.

  • To learn what PasswordFree registration means, click Learn more.

  1) The following slides describe the advantages of the PasswordFree registration.

               

                 

2) Click Next to proceed to the following slide, or Previous to return back.

3) On the final slide, click Let's start to proceed to the Sign up page (step 3 below) or Got it to return to the registration page.

 

  • To register your account, click Sign up PasswordFree.

6. Perform actions starting from step 3 of the Register from the webstore homepage section above.

Procedure 2: you have already created your account in BigCommerce webstore with the same email address

1. Select the goods from the webstore catalog and add them to your cart.

2. Click Check out now.

3. If you are signed out from your BigCommerce account on this webstore, click Sign in now.

4. On the following page, click Sign in.

5. Check the correctness of your shipping address and click Continue.

6. Fill in the payment details and click Place order.

7. After your order is processed, you receive an order confirmation letter to your email address and the following pop-up notification is displayed on your Order summary page.

8. If you click  Yes, your AppLess PasswordFree account is created and the following notification is displayed. For more details, see AppLess registration. If you click No, you return to the Orders page where you are signed in to your BigCommerce account.

 

: For security reasons, do not create your AppLess PasswordFree account on publicly available devices, as your account can be accessed without a password by anyone  who has entered the same BigCommerce webstore.

 

Register as a guest

Sometimes, the BigCommerce webstore allows you to purchase  goods without creating any accounts whatsoever - as a guest. Still, creating an account has definite advantages: possibility to track your shipments, control your purchases, and remember the items you once bought. That is why, PasswordFree provides you with the option to register a PasswordFree account even after your purchase order was formed and confirmed.

Procedure

1. After your purchase order is formed, you are redirected to the Order confirmation page.

2. To register your PasswordFree account, click Use PasswordFree.

3. Depending on the device you are using, the following pages are displayed.

                                     On your desktop PC                                                                                                    On your mobile device                                       

 

: the email address that you used when making purchases will be used as your account login.

4. Continue the registration procedure as described in the Register from the webstore homepage procedure above.

Register your account on your mobile device

You can also register your account with the PasswordFree app when you open the BigCommerce store website in the browser on your mobile device.

Procedure

1. Open the browser on your mobile device and navigate to the BigCommerce webstore homepage.Tap the hamburger menu in the upper left corner of the page.

2. Select the Register button from the drop-down list.

3. On the registration screen, perform one of the following steps.

  • To learn what PasswordFree registration means, tap Learn more.

1) The following slides describe the advantages of the PasswordFree registration.

                   

                     

2) Tap Next to proceed to the following slide, or Previous to return back.

3) On the final slide, tap Let's start to proceed to the Sign up page (step 4 below) or Got it to return to the registration page.

  • To register your account, tap Sign up PasswordFree.

 

4. Enter your valid email address and tap Sign up.

5. On the next screen, tap Continue.

6. If you already have your account registered with this email address, the following notification is displayed.

 

7. To sign in to your account, tap sign in.

8. Otherwise, account registration shall proceed in accordance with one of the following options.

Option 1: the PasswordFree app is installed on your mobile device

1) If you already have  the PasswordFree app installed on your mobile device, the following notification is displayed.

2) After you tap Close, the following actions occur:

  • You are redirected to the Accounts screen of your PasswordFree app where your account is displayed at the top of the accounts list. 
  • From the Accounts screen of your PasswordFree app, return to the browser where you are signed in to your account on the BigCommerce webstore and redirected to the Orders screen.

3) Your account is displayed in the hamburger menu on the homepage.

Option 2: the PasswordFree app is not installed on your mobile device

1) If there is no PasswordFree app installed on your mobile device, you are redirected to the respective marketplace: Google Play for Android mobile devices or App Store for iOS devices.             

2)  Install the PasswordFree app and tap Open. Your account is automatically registered in your PasswordFree mobile app.

3) In the browser on your mobile device, you are  signed in to your account on the BigCommerce webstore.

Option 3: you want to continue registration on another device

1) To register your account on another device, tap Register on another device.

2) The QR-code page is displayed on your device. To register account, you need to scan the QR code with another device. If the PasswordFree app is installed on your other device, follow Procedure 1. Otherwise, follow Procedure 2.

 

Procedure 1

1) On your other mobile device, open the PasswordFree app and navigate to Accounts. On the Accounts screen, perform one of the following actions:

i.

- Tap  the + sign.                    

 

- On the Registration screen, tap Get started and scan the QR code.

  ii.                           

- tap the scan icon  and scan the QR code with your device scanner.

               

2) Scan the QR code on your first device with the scanner of your second device.

4) The registration code is displayed on your second device. Enter this code into the code field of your first device and tap Finish registration.

5) After successful registration, the following actions occur:

  • You account is registered on your second device and displayed at the top of the accounts list.
  • In the browser on your first mobile device, you are signed in to your account on the BigCommerce webstore and redirected to the Orders screen.

6) Otherwise, the following error message is displayed.

7) Tap Start registration again and repeat the procedure as described above.

 

Procedure 2

1) On your other device, open the QR scanner or use your device camera.

2) Scan the QR code on your first device with your second device.

3) You are redirected to the respective marketplace: Google Play for Android mobile devices or App Store for iOS devices.                 

4) Install the PasswordFree mobile app on your second device from the respective marketplace and navigate to Accounts.

5) Perform steps 1- 7 of Procedure 1 above.

 

 

 

 

 

 

 

 

 

 

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