Install the PasswordFree Desktop Unlock

The PasswordFree Desktop Unlock feature is available at www.identite.us.

Procedure

1. On  www.identite.us, navigate to Workforce>Desktop MFA

2. On the  Desktop MFA page, review the feature description and click the Get it now button. 

 

: If you have already installed the PasswordFree desktop app and created your PasswordFree Profile, you just have to sign in to your existing Profile. Then, skip the following section and go to Signing in to your Profile in the PasswordFree mobile app.

Installing the PasswordFree Desktop app and creating a Profile

To start using the Desktop Unlock feature, download and install the PasswordFree desktop app while creating your PasswordFree Profile. If the PasswordFree desktop app has already been installed on your PC and your Profile is already created, go to Signing in to your Profile in the PasswordFree mobile app.

You can create your PasswordFree Profile and install the PasswordFree desktop app using your email address or via your social media (Google and Facebook) login.

Before you begin

The Desktop Unlock feature is available to Windows computers only. If you start the registration procedure on your mobile device or non-Windows computer, the following notification is displayed:

Procedure

1. On the registration page, create your PasswordFree Profile choosing one of the following options.

Option 1: creating the PasswordFree Profile using your email address

1) Fill in the Email field, select the I have read and accept the End User License Agreement check box, and click Continue.

2) The following notification is displayed:

3) Check your email box on the same computer or any other Windows computer and click the link in the received email to confirm registration. 

4) The Desktop Unlock feature is available to Windows computers only. If you open the registration link on your mobile device or non-Windows computer, the following notification is displayed:

5) On the confirmation page, enter your email address and click Continue.

6)  If you enter the correct email address, you are redirected to the following page where you will be able to download and install the PasswordFree desktop app. To continue, go to point 2 below.

 

Option 2: creating the PasswordFree Profile using your Google login

1) On the registration page, click the Google icon.

2) Choose the Google account that you plan to use for your Profile creation, or create a new Google account. Remember that you will have to choose the same Google account to sign in to your Profile in the future. 

3) You are redirected to the page where you will be able to download and install the PasswordFree desktop app. To continue, go to point 2 below.

Option 3: creating the PasswordFree Profile using your Facebook login

1) On the registration page, click the Facebook icon.

2) On the Facebook sign-in page, either log in to your Facebook account entering your username and password, or continue with your Facebook account.

3) You are redirected to the page where you will be able to download and install the PasswordFree desktop app. To continue, go to point 2 below.

 

2. Your Profile shall be created in your PasswordFree desktop application simultaneously with installing the PasswordFree desktop app. To install the PasswordFree desktop app, click Install.

3. If you have not  installed the PasswordFree desktop app and you click the Create Profile button, the following notification is displayed:

4. To install the PasswordFree desktop app, make sure that the pop-ups are not blocked by your browser. 

: Installing the PasswordFree desktop app may require additional software on your computer.

5. Make sure .Net Runtime is installed on your computer. Otherwise, click Install in the following dialogue box to install the necessary software.

 

6. Follow the PasswordFree Setup Wizard instructions.

7.  After you have installed the PasswordFree desktop app, create your Profile by clicking the Create Profile button.

 

8. After your Profile is created, it is displayed in your PasswordFree desktop app. 

Your next step is to sign in to the PasswordFree Profile in your mobile app. 

Signing in to your Profile in the PasswordFree mobile app

Procedure

1.  After you have installed the PasswordFree desktop app and created your Profile, you are redirected to the web page with further instructions.

2. If you have already installed the PasswordFree mobile app on your mobile device, skip Step 1  in the instruction on your screen and go to Step 2 (point 4 below). Otherwise, perform the following steps.

3. Make sure you have the PasswordFree mobile app installed on your mobile device. To install the PasswordFree mobile app on your mobile device, scan the QR codes in Step 1 with your iOS or Android device respectively. You will be redirected to App Store or Google Play respectively to download and install the PasswordFree mobile app. For more details, go to Download and install your PasswordFree app.

4. To sign in to your Profile in your PasswordFree mobile app, follow the instructions in Step 2. Perform the following actions:

    1) On the Menu screen, tap + Add PasswordFree Profile.

                         

   2) On the Profile authentication screen, enter your email address and tap Sign in.                                                                                                  

   

              

  3) Accept the authentication request in your desktop app.

      

 4) If your authentication is successful, your Profile is added to your PasswordFree mobile app.   

                                    

 

Now that you have installed the PasswordFree desktop app on your Windows computer and the PasswordFree mobile app on your mobile device, and signed in to your Profile both in your PasswordFree desktop and mobile app, your next step is to enable the PasswordFree Desktop Unlock feature.

Enabling the Windows Desktop Unlock

Procedure

1. After you have signed in to your Profile on your mobile device, click Settings in Step 3.

2. On the Settings page of your PasswordFree desktop app, switch on the Passwordless Desktop Unlock toggle.

3. To enable the PasswordFree Desktop Unlock feature, enter your Windows login and password, then click Save.

: Your Windows password is required to use the Desktop Unlock feature. You will have to enter your Windows credentials every time your Windows password is changed.

4. To learn how to set up your Windows password, go to Set up your Windows password.

5. After you have provided your Windows credentials, your PasswordFree Desktop Unlock feature is enabled.

Signing in to your PasswordFree Profile

If you have already created your PasswordFree Profile in the browser, you can sign in to your Profile on all other devices to use the PasswordFree Desktop Unlock feature. To do so, perform the following  steps:

- Sign in to your PasswordFree Profile registered in the browser. See Sign in to your PasswordFree Profile from the browser

- Sign in to your PasswordFree Profile  on your mobile device

- Sign in to your PasswordFree Profile on your desktop  

Procedure

You can sign in to your PasswordFree Profile using your PasswordFree login or your social media (Google and Facebook) login.

1. Perform one of the following steps:

  • On the registration page, click Sign in.

2. On the following page, perform one of the following actions:

  •  Enter your PasswordFree login and click Sign in.

  • Click the Google icon and select the Google account that was used to register your PasswordFree Profile from the list of your Google accounts or create a new Google account.
  • Click the Facebook icon and either log in to your Facebook account by entering your username and password or continue with your Facebook account. 

3. As you are signed out from your PasswordFree Profile on all your devices, click sign in with email on the following screen and the registration link and code shall be sent to your email address.

4.  Perform the Creating a Profile with an email address procedure from the Create Profile section. 

5. As a result, you are signed in to your Profile in the browser and  in either your desktop or mobile app depending on the procedure you have selected on the QR page.

6. Depending on the device (PC or mobile) where you are signed in to your Profile, perform the following procedures.

Procedure 1: you are signed in to the PasswordFree Profile on your mobile device 

1) After you have signed in to your PasswordFree Profile, you are redirected to the page with the instructions to download and install your PasswordFree Windows app.

 

2) To download and install the PasswordFree desktop app, click Install in Step 1. Then, follow the Installing the PasswordFree Desktop app and creating a Profile procedure.

3) Otherwise, perform Step 2 from the instruction above. To sign in to your PasswordFree Profile in your PasswordFree desktop app,  click Add NoPass Profile in your PasswordFree desktop app.

4) On the Profile authentication screen, enter your email and click Sign in.

5) The authentication request is sent to your mobile device. Tap Accept to confirm your authentication.

6) After you have signed in to your PasswordFree Profile in your PasswordFree desktop app, you can enable the PasswordFree Desktop Unlock feature in the Settings menu (Step 3 in the instruction on your screen). To learn how to do it, go to Enabling the Windows Desktop Unlock.

Procedure 2: you are signed in to the PasswordFree Profile on your desktop app, but signed out on your mobile device

1) After you confirm your authentication with the Accept button, you are redirected to the following instruction:

2) To sign in to your Profile in your PasswordFree mobile app, follow the instructions in Step 2. Perform the following actions:

    1) On the Menu screen, tap + Add PasswordFree Profile.

                         

   2) On the Profile authentication screen, enter your email address and tap Sign in.                                                                                                  

   

              

  3) Accept the authentication request in your desktop app.

      

 4) If your authentication is successful, your Profile is added to your PasswordFree mobile app.   

                                    

 

Now that you have installed the PasswordFree desktop app on your Windows computer and the PasswordFree mobile app on your mobile device, and signed in to your Profile both in your PasswordFree desktop and mobile app, your next step is to enable the PasswordFree Desktop Unlock feature.

7. To enable the Desktop Unlock feature, click Settings in Step 3 of the instruction on your screen.

 

 

 

 

Suggest edits